OK either the new actuator isn't installed in the proper position to move the door fully, or the door inside the unit is damaged. Did you adjust the door to mid travel before installing the actuator? You put it in the middle and the actuator should do the rest. If you can move the mode door manually you can test if the door itself is OK, with the actuator off move the stem, can you select defrost, vent, floor? Do the vents turn off? If not the door linkage or door itself might be damaged and stuck in bi-level. Trying to move it manually will tell you.
Mar 16, 2026 at 7:09 PM