Steering wheel locked and radio locked displaying code

Hi,

Nothing should have locked the steering wheel. I'm not completely sure I understand what is locked on it.

As far as the radio, they have different codes. Take a look at the attachment below. It indicated how to unlock the radio and where to find the code.

I hope this helps. Let me know if you have other questions.

Take care,

Joe

See pic below.

Thank you so much for your response. The security was lost and there is no way I can recover it. I have the serial number of the radio. Please if you can help me contact Jaguar Dealer, I am a mechanic/electrician base in Nigeria, I had searched all round Nigeria to see if I can find a dealer but I didn't see. Please help me out. This problem makes the vehicle not start again since the incidence.

I'll try my best to help. If you go to the following site and have the serial number, it should provide the security code.

https://www.radiocodes.co.uk/jaguar-radio-codes

Let me know if that helps. Or, provide me with the serial number from the radio and I'll try my best to get it for you.

Let me know.

Take care of yourself,

Joe

Okay, this is the serial number from the radio:

VIN:SAJAD01L21FM12762
SERIAL NUMBER:BPJYM006395

Hi,

I'm trying to get the code without much luck yet. Watch this video for bypassing it to see if it works on your vehicle.

https://youtu.be/Qiuu6N06evo

Let me know.

Joe

Hello! Good morning, thanks for your assistance but I want you to know that the radio is not touch screen and I don't think it will work. Look at the image below.

Are the same buttons indicated in the video on this radio as well?

Joe

Are the same buttons indicated in the video on this radio as well? No, that was why I said it will not work.

Hi,

The only thing I can suggest is to use one of the sites I mentioned above. There is a small charge, but that looks like the only option. Please keep in mind, in the original owner's manual that came with the car, the code is indicated.

I tried talking to a friend that works for a dealership near me, and he told me he had no way of retrieving it. I'm sorry. I really wanted to help, but that is where I am at this point. Let me know about the manual or if you have other questions.

Take care,

Joe

Thank you so much, but I want to tell you that the code is not on the manual. How much does the site request?

Hi,

I'm not sure what the cost is. I wouldn't think it is expensive. Walk through it to see what the cost is. If it is too much, cancel before paying.

Let me know if helps. Also, in the rear of the manual where radio, security, and so on are listed, are you certain if you check those areas there is no code?

Joe

I have done that. Please send the site where the payment was requested.

Hi,

The one I found was this one:

https://www.radiocodes.co.uk/jaguar-radio-codes

Please understand the site is not affiliated with me or this site.

Let me know if it works for you.

Joe

Good morning! Thank you so far!
I have gotten the radio code from the manual and unlock the radio but the steering wheel is still locked. how do I unlock the steering wheel?

The steering lock is secured to the lower casting of the adjustable steering column and consists of a locking pin and an electric motor. The electric is operated and controlled by the REM, GEM, and the instrument cluster. Have you checked fuses to these components?

The steering should unlock by the installation of the key. Check to make sure nothing is disconnected and inspect the GEM.

I attached a pic of the fuse box below and highlighted the fuses to check. Fuse 4 is for the REM and fuse 20 is for the GEM.

Make sure the fuse is good and there is power to it.

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Let me know what you find.

Joe

See pic below.

Hi,

Thank you for the info. Were you successful in getting what was needed?

Joe