Steering column broken

1995 GMC JIMMY
199,000 MILES • V6 • 4WD • AUTOMATIC
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NANCY RUSSELL STRONG
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Mechanics at shop pushed my car out of bay with no power and broke my steering column. who's at fault?
Sep 5, 2019 at 5:03 PM
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ASEMASTER6371
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Good afternoon,

Was it damaged when you presented the truck for repair?

Roy
Sep 5, 2019 at 5:28 PM
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NANCY RUSSELL STRONG
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No, not damaged, no problems with steering.
Sep 6, 2019 at 6:10 AM
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NANCY RUSSELL STRONG
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Went into shop for intake manifold gasket and while waiting for parts mechanic pushed it out of the bay and said steering wheel went 360.
Sep 6, 2019 at 6:12 AM
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ASEMASTER6371
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What was damaged? What damage was done to the column?

Roy
Sep 6, 2019 at 6:12 AM
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ASEMASTER6371
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If the wheel turns with no resistance, it may be something with the steering linkage.

What did they say is the exact failure?

Roy
Sep 6, 2019 at 6:14 AM
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NANCY RUSSELL STRONG
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I called the garage today,they said a bolt fell out. replaced it. all good now. thanks for your help.
Sep 6, 2019 at 3:10 PM
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ASEMASTER6371
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Good deal.

Glad it was easy for you.

Always glad to help.

Roy
Sep 6, 2019 at 3:18 PM