Sliding door makes a ticking/clicking sound when moving?

2019 TOYOTA SIENNA
120,000 MILES • 6 CYL • 4WD • AUTOMATIC
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DENISABROOKS
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Hi,

I have the vehicle listed above XLE model. When the left sliding door opens and closes it makes a clicking or ticking sound. It only does it when it's moving. It's been like that since I bought it. Both spool control cables on the sliding doors snapped 3 weeks apart. They were replaced and the technician looked into the clicking noise but said that nothing is wrong even though the right side does not make that sound. What could it possibly be? I already greased all the components and nothing. Please help.
May 5, 2023 at 11:44 AM
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STRAILER
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Thanks for the video's, they help. It sounds like the motor drive cable is not installed correctly or is having a problem. When they cross the cables in the installation process. Here is the instructions on how to do the job correctly in the images below. Check out the images (below). Please let us know what happens.
May 6, 2023 at 10:43 AM