Rear AC/Heat not blowing

2018 CHEVROLET TRAVERSE
39,000 MILES • 6 CYL • 4WD • AUTOMATIC
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WERNST
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We have no air blowing through the roof or floor vents. The rear passenger side in the third row has a side vent that has air blowing through. I can change the controls and I hear the blower, and it gets louder, but nothing goes through the roof or floor vents. I’m attempting to check the fuses, but have been unsuccessful at getting them out.
May 29, 2022 at 10:36 AM
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STRAILER
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This happens when the rear mode actuator goes out, the way the manual wants you to do it is to remove the complete A/C-heater module, but I think you can loosen and gently pull the module to access the mode actuator without undoing the hoses and A/C lines. Here is the recalibration procedure which can be done without a scan tool. I have included the way the manual wants the job to be done as well. If you can't get the actuator removed this is the way the job is done, this guide will help you vacuum down and recharge the system. Please check the diagrams below for the repair job.

https://www.2carpros.com/articles/re-charge-an-air-conditioner-system

You will need to drain the engine coolant as well.

Alternate Method (without Scan Tool)

Note Do not operate any HVAC controls while the HVAC control module is calibrating as this may interrupt the process. If interrupted, improper HVAC performance will result.
Ignition OFF- Vehicle OFF.
Remove the HVAC control module fuse for a minimum of 10s.
Install the HVAC control module fuse.
Start the vehicle.
Wait 40s for the HVAC control module to self-calibrate.

Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.
May 29, 2022 at 3:34 PM
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WERNST
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It’s only affecting the rear of the vehicle, not the front. Is this something I should be able to handle with a basic skill set or should I take it to a shop?
May 29, 2022 at 6:24 PM
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STRAILER
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Yes, you can do it with basic tools, and this is for the rear of the vehicle. You can take it to a shop, but you can save a lot of money if you do it yourself. The part is about $65.00. I can help walk you through the repair.
May 30, 2022 at 9:34 AM
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WERNST
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Here’s what I bought: it should be here in a few days. I’m pretty handy and I like to save money, so I’m willing to try. I understand I have to remove the interior plastic in the back to expose, do I have to take the seats out or anything extensive like that?
May 30, 2022 at 11:57 AM
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STRAILER
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It does look like the seat must be removed to gain access to the rear AC/heater unit. Please let me know how it goes.
May 31, 2022 at 11:09 AM
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WERNST
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The part arrived today; I’m going to work on it tomorrow after work. I believe I’ll need to take the storage compartment above the spare tire out, the third-row passenger seat and then I’ll need to take the plastic off- from there is it basically plug and play? Remove the old and put the new on?
Jun 2, 2022 at 9:01 AM
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STRAILER
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Yes, it should be, you might need to allow some time for the calibration to cycle through hot and cold.

Alternate Method (without Scan Tool)

Note Do not operate any HVAC controls while the HVAC control module is calibrating as this may interrupt the process. If interrupted, improper HVAC performance will result.
Ignition OFF- Vehicle OFF.
Remove the HVAC control module fuse for a minimum of 10s.
Install the HVAC control module fuse.
Start the vehicle.
Wait 40s for the HVAC control module to self-calibrate.
Jun 2, 2022 at 9:26 AM
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WERNST
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So once I replace the part, I need to pull the fuse with the car off and then replace and turn on? Do you know where the fuse is located?
Jun 2, 2022 at 9:29 AM
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WERNST
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I’ve got the seat out! Battery is still connected. I assume I don’t have to do anything with the battery since I’m not draining the coolant.

My understanding from here it to remove the plastic interior, expose the actuator, swap, pull the fuse, put the fuse back and then put it all back together?
Jun 3, 2022 at 9:19 AM
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STRAILER
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Yep, let me know how it goes, you can upload pics or video if you have any trouble you would like help with.
Jun 3, 2022 at 6:38 PM
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WERNST
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I finished!!! Getting to the actuator was a bit more challenging than I thought, but all in all, it wasn’t too bad.
Jun 3, 2022 at 7:46 PM
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STRAILER
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Glad you could get it fixed, that kind of problem can be tough. Please use 2CarPros anytime we are here to help. Can you please leave us a rating? (Copy entire link)

https://www.google.com/search?q=2carpros&gs_ivs=1#lrd=0x80dcd47364be5d0d:0xba091aa4209f4497,1,,,&tts=0

and

https://www.sitejabber.com/reviews/2carpros.com

Thank you
Jun 4, 2022 at 10:57 AM