So, this can be one of three things, either the radio head, integrated center stack module or the integrated center stack switch is going out. To be sure we need to do a CAN scan which is easy. You can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.
Here is a video to show you how:
https://youtu.be/u-4syLc-ifQ
and
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
Here is one for about $99.00 if you need it:
https://amzn.to/3ZixY4v
To me it sounds like the radio head is going out which you can get a rebuilt unit by searching google or eBay. Here is how to change the unit out int he images below. Also, you can try a hard reboot which is done by removing the negative side of the battery, with the cable loose from the negative side of the battery, hold it to the positive terminal for 1 minute this will discharge the memory capacitors in the BCM and PCM allowing the system to reboot.
Images (Click to enlarge)
Apr 11, 2023 at 9:48 AM
