Radio and touchscreen not working?

2017 VOLKSWAGEN PASSAT

100,000 MILES • 1.8L • 4 CYL • TURBO • 2WD • AUTOMATIC

ALEX2004789

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My radio doesn’t work, I can’t hear music, just a black screen, it turns on and off to the welcome screen but that’s it. Do you think it could be a blown fuse and if it is which fuse is it? Thanks

Jun 12, 2023 at 2:23 PM

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Yes, I would check the fuses #4 and #57 in the fuse panel C which is on the left side of the dash and fuse #31 in the fuse panel B which is under the hood.

Here is a guide to help:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Check out the images (below). Please let us know what happens. Here are the radio wiring diagrams so you can see how the system works.

Images (Click to enlarge)

Jun 13, 2023 at 6:27 PM