No radio reception?

2014 DODGE DART
126,000 MILES • 4 CYL • 2WD • AUTOMATIC
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BHAMDOC1973
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I tried moving the antenna around screwing and unscrewing made no difference, zero reception. Xm radio reception is fine but I am sure it has a different channel. Is this something common?
Jun 8, 2024 at 6:53 AM
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AL514
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Hello, so just looking at the OEM wiring really quick, your XM Satellite uses a different SDAR Antenna than the AM/FM frequencies, those frequencies use their own Antenna, and the OEM wiring shows a connector in-series from the Radio to the Antenna itself. There are 2 wires, one is just a shield pin 2 on the radio and the other is the signal pin 1. So it might be that this connector is either unplugged or corroded, broken etc. I'll see if I can find it for you and post the wiring diagrams as well.
Does the vehicle have an AMP?
Jun 8, 2024 at 9:36 AM
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BHAMDOC1973
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Don't know if there is an amp. Everything else works as it should. U mean the plug behind the radio or one that installs into the antenna. Is that under the headliner?
Jun 8, 2024 at 9:42 AM
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AL514
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There is a plug for the Radio, a plug at the antenna, but also another inline plug going to the antenna for AM/FM. The location for the AM/FM Antenna is on top of the vehicle slightly back correct? (2nd diagram)
Jun 8, 2024 at 9:50 AM
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AL514
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You could try checking continuity from the Radio Antenna plug, and see if it has an open circuit with the antenna unplugged at the back of the radio.
Jun 8, 2024 at 9:53 AM
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AL514
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It will show some resistance I'm sure, so check with the meter on a high resistance setting or auto, it does look like that connector is towards the back of the head liner.
Jun 8, 2024 at 9:55 AM
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BHAMDOC1973
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Ugh that's a job. I'll drop the headliner and see. Thanks
Jun 8, 2024 at 9:57 AM
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AL514
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Try the continuity check from the connector at the back of the radio first, see if it reads open circuit. I'd be curious to see what the resistance of an AM/FM antenna is.
Jun 8, 2024 at 10:02 AM
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BHAMDOC1973
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Do you have instructions on removing this radio? This is the limited model so it gas nav and camera screen.
Jun 8, 2024 at 10:03 AM
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AL514
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Oh, I thought you had it out already, let me see if its overly complicated.
Jun 8, 2024 at 10:06 AM
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AL514
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Here are some additional info on those cables, the xm and am/fm cables are coaxial that run together to the Antenna. Notice it has some routing info on them.
Jun 8, 2024 at 10:11 AM
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AL514
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They actually have a flow chart for "Poor or no am/fm reception". Let me post that for you first, maybe you can figure this out without pulling the head liner down.
Jun 8, 2024 at 10:13 AM
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AL514
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This flow chart has all kinds of adapters, you should be able to check the resistance without them, it's just a coaxial cable, the center pin is the signal pin and connector is the shield that runs through the cable around the center wire for interference purposes.
Diagrams 9,10 are for the Radio removal, but these cables running along the passenger side floor, and up the C pillar, you may be able to find them in that area, because with pulling the radio, there's additional instructions on pulling the glove box as well. I'll post them too, but also check for any codes stored throughout the vehicle, have you done a full system scan yet?
Jun 8, 2024 at 10:39 AM
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AL514
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coaxial cables are almost always about 50ohm range, here are some additional info on this body verification test, this is all under the radio/antenna service info.
Jun 8, 2024 at 10:43 AM
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AL514
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Okay, so, the actual Radio module itself is really behind the glovebox, and not part of the display if these diagrams are correct, so that should really simply things somewhat.
Jun 8, 2024 at 10:53 AM
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AL514
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This is the audio setup with the Center Stack display, which is what it sounds like you're dealing with, this is considered the Premium Radio system 2. the 5th diagram is the Premium Radio system 1 (no Amp). The #2 system is very integrated, which includes the GPS Antenna along with the xm and am/fm antennas, and a lot more components.
Jun 8, 2024 at 11:14 AM
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BHAMDOC1973
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That's more complicated now. I don't know what to look for.
Jun 8, 2024 at 12:00 PM
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AL514
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Yeah, there's just so much integrated into the Radio system. But on the back of this unit, where they have the Antennas labelled with 1, looks really close to the module behind the glove box, for their resistance test, having you install a jumper, its most likely closing the circuit at one end unplugged and testing for a complete circuit. And out of the 3 Antennas, the AM/FM antenna looks to be the only one that changes colors after its inline connector which should make it easier to ID. I'm trying to find some easier way to locate this inline connector, there's just so much information here, sorting through it is taking a bit. The Antenna wiring runs under the passenger side floor I need to find this connector 1553A. The aftermarket coloring in diagram 4 is incorrect according to the OEM coloring. But I'm going to keep looking here.
Is anything setting codes?
Jun 8, 2024 at 12:56 PM
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BHAMDOC1973
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I'll scan it.
Jun 8, 2024 at 1:00 PM
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AL514
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Can you pull up the Antenna from outside to get to the wiring?
Jun 8, 2024 at 1:02 PM
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AL514
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I would start with getting behind the glovebox, see if you can access the radio's main module from there. and then the antenna plug on the top left. There's endless codes that can set for radio faults or issues to do with that system. Go to the passenger side area where its most likely for the wiring or any connectors to have been damaged, start at the passenger side dash and work your way back. The C Pillar runs back along the passenger side to the rear door.
Jun 8, 2024 at 1:13 PM
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AL514
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Here is a video on removing the glovebox, after some research, a lot of these Darts have this same issue for some reason, everything works except am/fm, some mentioned unplugging and reconnecting the antenna connector helped. Is the radio stuck on a certain station? Even if trying to change stations? I'm seeing the same problem over and over when searching for info.

https://www.youtube.com/watch?v=o1_NgJIFfPs
Jun 8, 2024 at 1:36 PM
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BHAMDOC1973
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There is no way to remove the antenna without pulling down the headliner. I will check behind the glove box first. radio is not stuck on one channel, I can freely change to any channel.
Jun 8, 2024 at 1:51 PM
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AL514
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On this design there is a huge list of codes the radio can set, Id even look through live data or special functions for anything labelled as "Fault". You may get some better direction before pulling things apart. Service info has Radio codes for almost everything. There are also a bunch of software updates, but sometimes scan data can tell you a lot.
Jun 8, 2024 at 2:42 PM
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BHAMDOC1973
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I tested amp and it was fine. But here are some codes and data.
Jun 8, 2024 at 3:20 PM
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BHAMDOC1973
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These codes and data under radio or frequency.
Jun 8, 2024 at 3:23 PM
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AL514
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okay, pretty interesting the radio sees an open on the antenna, at least we know the issue now, the trouble is finding one of these connectors to test if it's the actual antenna or wiring.
Jun 9, 2024 at 3:40 PM
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AL514
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Are you able to access the radio and get at the antenna connector? It should be the white antenna connector.
Jun 9, 2024 at 3:42 PM
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AL514
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So, you're still after this Telematics Gateway unit behind the glove box.
Jun 9, 2024 at 3:46 PM