No heat on passenger side?

2006 BUICK LUCERNE
123,865 MILES • 3.8L • 6 CYL • 2WD • AUTOMATIC
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MVANN74
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I have the car listed above CXL 3.8. It has dual zone climate control. When I turn on the heat it's hot on the driver's side and cool on the passenger side. I've replaced the upper blend door actuator and the lower blend door actuator. Didn't solve the problem. What could be the issue?
Oct 18, 2022 at 7:59 PM
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STRAILER
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There are several actuators, so we need to make sure you replaced the correct one to solve the problem. If that's okay, I would disconnect the battery overnight to reset the system. Check out the images (below). Please let us know what happens.
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Oct 19, 2022 at 9:47 AM
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MVANN74
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Replaced #5 and #7. Will try suggested reset. Will let you know what happens.
Oct 19, 2022 at 12:14 PM
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STRAILER
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Sounds good, wish us luck!
Oct 20, 2022 at 11:18 AM
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MVANN74
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Update: reset didn't work.
Ended up taking out dash and the whole HVAC unit. On the left side of the unit there are two hoses. On the bottom hose the air door gears were broken and the door was stuck. Replaced gears work fine now. It's was a whole day's work but after some curse words and a few scraped knuckles it gone done. Thank you for pointing me in the right direction. Without those diagrams you sent I wouldn't have been able to fix problem.
Oct 22, 2022 at 9:47 AM
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STRAILER
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Nice work! we try to help the best we can over the internet, but it's people like you that make the repair happen that makes it rewarding for us. Use 2CarPros anytime, we are here to help. Please tell a friend.
Oct 22, 2022 at 1:20 PM