Truck is stuck in 4-wheel high?

2009 CADILLAC ESCALADE HYBRID
134,000 MILES • 4WD • AUTOMATIC
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LADYPREACHER21
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My truck is stuck in 4-wheel high and will not come out. the usual fixes, put in neutral, start and re-start, drive in reverse, etc., are not working. help please.
Jul 20, 2022 at 12:30 PM
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STRAILER
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Hello,

Yep, this happens 9 times out of 10 the transfer case actuator motor has failed but we should run the codes to see what comes up, I also have included the actuators' location so you can replace it in the diagrams below.

https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing

Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.
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Jul 21, 2022 at 10:11 AM