Key will not come out of ignition

2012 FORD MUSTANG
115,000 MILES • V6 • 2WD • AUTOMATIC
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MSMELINDA41
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My ex boyfriend got mad and while in park, shifted the gears up and down and I heard something pop. Now I can't remove my key. Also I can shift gears without pushing button.
May 31, 2020 at 5:11 PM
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JACOBANDNICKOLAS
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Hi,

It sounds like he broke the shift interlock assembly in the shift assembly. If that's the case, The Brake Shift Interlock Actuator (BSIA) is not serviced separately. If a new BSIA (Brake Shift Interlock Actuator) is required, you have to install a new transmission selector lever assembly.

The only way you can be sure is to take apart the shift assembly and check for broken components. I am going to provide the directions for replacement of the BSIA. Note, I am not suggesting it be replaced, but the directions explain how things come apart. The attached pics correlate with the directions.

__________________________________________________________

Selector Lever
Vehicle Transmission and Drivetrain Automatic Transmission/Transaxle Shifter A/T Service and Repair Removal and Replacement Selector Lever
SELECTOR LEVER
Selector Lever


pic 1



pic 2



Removal

1. With the vehicle in NEUTRAL, position it on a hoist. See: Vehicle Lifting > Procedures > Jacking and Lifting

2. Disconnect the selector lever cable from the selector lever.


pic 3


3. Remove the selector lever cable from the selector lever cable bracket and discard the selector lever cable retaining clip.


pic 4


4. NOTICE: When prying on a component, a non-marring tool must be used or damage to the component may occur.

Remove the selector lever bezel.

- With a non-marring tool, lift the selector lever bezel upward.


pic 5


5. Open the storage compartment door.

6. Remove the floor console finish panel.
- Lift the floor console finish panel upward to release the retaining clips.

- Disconnect the traction/hazard/trunk switch electrical connector.

- Disconnect the 2 ambient light electrical connectors, if equipped.


pic 6


7. Remove the carpet retainer from the selector lever stud and position the carpet aside.


pic 7


8. Detach the wiring harness retainer from the selector lever stud.


pic 8


9. Disconnect the selector lever electrical connector.


pic 9


10. Remove the 2 selector lever assembly nuts, the 2 selector lever assembly bolts and carefully lift the selector lever assembly from the vehicle.


pic 10


Installation

1. Position the selector lever assembly in the vehicle and install the 2 selector lever assembly nuts and the 2 selector lever assembly bolts.
- Tighten to 9 Nm (80 lb-in).


pic 11


2. Connect the selector lever electrical connector.


pic 12


3. Attach the wiring harness retainer to the selector lever stud.


pic 13


4. Position the carpet and install the carpet retainer to the selector lever stud.


pic 14


5. Install the floor console finish panel.
- Connect the 2 ambient light electrical connectors, if equipped.

- Connect the traction/hazard/trunk switch electrical connector.


pic 15


6. Close the storage compartment door.

7. Install the selector lever bezel.


pic 16


8. NOTE: It is necessary to install a new plastic selector lever cable retaining clip prior to installation.

Install the selector lever cable into the selector lever cable bracket.


pic 17

9. Connect the selector lever cable to the selector lever.


pic 18


10. Adjust the selector lever cable. See: Shift Cable, A/T > Adjustments > Selector Lever Cable Adjustment.

________________________

Since the actuator can no longer lock in park, that is why the key won't come out.
May 31, 2020 at 6:47 PM
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MSMELINDA41
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I opened up the shifter compartment and it looks like maybe a spring that broke. Could that be it?
Jun 1, 2020 at 12:09 PM
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JACOBANDNICKOLAS
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Hi,

Chances are that spring is part of a unit. Can you take a picture of it and upload it for met to see exactly what you are referring to?

Joe
Jun 1, 2020 at 8:16 PM
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MSMELINDA41
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Okay, I will tomorrow. Thanks
Jun 1, 2020 at 11:28 PM
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JACOBANDNICKOLAS
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You are very welcome. I will watch for your reply.

Take care,
Joe
Jun 2, 2020 at 7:33 PM
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MSMELINDA41
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Hi. So sorry for the late response I had some personal issues I had to take care of. Hopefully you're still watching for my post. So I can't find little spring thing I don't know what I did with it.
But it look like it came out of here.
Jun 14, 2020 at 3:00 PM
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MSMELINDA41
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Here is a video. My camera is not very good for it but hopefully you could see it.
Jun 14, 2020 at 3:26 PM
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JACOBANDNICKOLAS
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Hi,

The video was fine. Honestly, I feel the park interlock actuator was broken. I really feel the lever assembly needs replaced simply because the actuator isn't serviceable. I'm sorry to have to say that, but I feel that is the only fix.

Actually, the push rod that you pulled from the top of the shifter should have a spring at the bottom of it as well.

Please feel free to let me know if I can help in any way.

Joe
Jun 14, 2020 at 6:13 PM