Key ignition

2003 FORD WINDSTAR
135,000 MILES • 6 CYL • 2WD • AUTOMATIC
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STEVEN T. MADER
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I put the key in and it turned to the on position, the I turned it to start it and (this is the first time this had ever happened) it turned really easy but did not start the van. Now the key wont come out and just turns in the ignition. It wont even come out.
Dec 19, 2018 at 7:20 PM
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STRAILER
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Hello,

What happened is the ignition key tumbler has fallen apart and needs to be replaced. here are diagrams below to help toy replace the tumbler and key. Get the replacement from the dealer and bring your VIN# so they can program it for you if needed. Check out the diagrams (below). Please let us know if you need anything else to get the problem fixed. Cheers, Ken
Dec 22, 2018 at 1:04 PM
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STEVEN T. MADER
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Thanks for the reply Ken,

I went to the dealer a d got a new tumbler and reprogrammed the key, but to my luck and sunken heart it did the same thing. I asked around and got a little closer to the problem. The transfer idea that goes from the key to the starter module is a plastic strip with a small metals pin. I was told that he pin can fall out or the plastic transfer strip can break. What do you know about that?
Steven T. Mader
Dec 23, 2018 at 9:44 AM
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STRAILER
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So the key still just spins? Can you please shoot a quick video with your phone so we can see whats going on, that would be great. You can upload it here with your response.
Dec 24, 2018 at 11:35 AM