Starter will not crank the engine?

2004 JEEP GRAND CHEROKEE
173,435 MILES • 4.0L • 6 CYL • 4WD • AUTOMATIC
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D PAYNE
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i just bought this vehicle and it won't crank with the key, but i can cross the starter out and crank it but it will only run for few seconds then cuts off. i checked all fuses and relays and connections all the gauges seem to be working. there's a flashing round light with a line through it with a key image that flashes on the dash. don't know if that might have anything to do with it or not. if someone could help me i sure appreciate it.
Jun 13, 2019 at 12:02 PM
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KASEKENNY
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Hi D Payne,

This sounds like the key is the issue or at least the SKIM system. I attached the description and diagram for this.

However, as you can see in the chart that when this light is flashing, it means the key is the issue. If you don't have a known good key then you will need a scan tool to program another key or have the system evaluated to see what is wrong with it.

This guide can help us fix it

https://www.2carpros.com/articles/starter-not-working-repair

Please run down this guide and report back. Please let me know if you have other questions. I will be happy to assist how I can.
Jun 13, 2019 at 2:45 PM
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MOSSMIC1
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I have a 2004 Jeep Grand Cherokee that won't start. It seems like a battery issue, but I wanted to make sure. When I turn the key, it doesn't crank, but I can hear a clicking from the interior fuse box, and I can hear the starter. Also, when the key is in the ON position, the gauges are moving. Does this sound battery related?
Aug 31, 2020 at 12:37 PM (Merged)
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CJ MEDEVAC
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This guide can help us fix it

https://www.2carpros.com/articles/starter-not-working-repair

Please run down this guide and report back.
Aug 31, 2020 at 12:37 PM (Merged)
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NOOBMECHA
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My battery and starter is good. My GCL will turn over and all the lights on the dashes will turn on but it won’t crank. Took the starter out and tested it at auto zone and it came good. Changed the starter relay and I hear a click whenever my son tries to start it. I tried to manually start it by giving power from the negative terminal to the solenoid directly but it didn’t crank also. Please help me.
Aug 31, 2020 at 12:37 PM (Merged)
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STRAILER
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Hello,

Can you try to crank the engine over with the car in neutral please? Here is a guide to help you see whats going on and the starter wiring diagrams so you can see how the system works:

https://www.2carpros.com/articles/starter-not-working-repair

Lets check the starter relay as well.

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Check out the diagrams (below). Please let us know what you find. We are interested to see what it is.
Aug 31, 2020 at 12:37 PM (Merged)
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GEC323
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Drove car home. Parked for fifteen minutes car wouldn't start. Dash lights and radio work. Ignition switch makes no noise. No clicking sound at all.
Aug 31, 2020 at 12:37 PM (Merged)
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SCGRANTURISMO
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Hello,

This could be a problem with your battery. Could you take a voltage reading across your battery terminals for us? You will need to use a multi-meter to do this. Here is a link for you to go to if you are unfamiliar with how to use one:

https://www.2carpros.com/articles/how-to-use-a-voltmeter

I have also included a wiring diagram of your vehicle's starting system in the diagrams down below. Please get back to us with what you are able to find out.

Thanks,
Alex
2CarPros
Aug 31, 2020 at 12:37 PM (Merged)
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SAMANO02
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I have a 2004 Jeep Grand Cherokee Larado that will not start. When I turn the key it will make a single click sound and nothing else. For about a month it has been kind of hesitant to start. All my lights, radio, power window and locks all work. Could it be the starter (even though it was replaced about 2 years ago)?
Aug 31, 2020 at 12:37 PM (Merged)
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SATURNTECH9
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Yes it can be the starter.have you checked the battery yet?Do you have a multimeter?
Aug 31, 2020 at 12:37 PM (Merged)
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CJ MEDEVAC
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EVEN A BRAND NEW STARTER CAN BE/ OR GO BAD!....OR A RELAY

(NOW-A-DAYS, PROBABLY A LOT TO DO WITH "TEXTING", WHEN ONE SHOULD BE WORKING)

LET'S DO THE CHEAP-DIRTY WORK FIRST, BEFORE YOU START BUYIN' STUFF

THE LINK I'M ABOUT TO PROVIDE IS THE MOST COMMON SOLUTION TO A "SET-BACK" LIKE YOU ARE EXPERIENCING....SEE MY ANSWER IN THIS ONE

https://www.2carpros.com/questions/1996-chevrolet-tahoe-wont-start-sounds-dead-battery-jumpbox-get-same-reults

RETURN WITH GOOD NEWS!

THE MEDIC

Aug 31, 2020 at 12:37 PM (Merged)
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SATURNTECH9
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Thats a gm vechile that has a different color trigger wire then the jeep also other differences.If the battery is good also if your battery cables are clean and tight.Also if its the starter making the clicking sound see if you have battery voltage to the light green wire at the starter with the key in the start position?
Aug 31, 2020 at 12:37 PM (Merged)
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CJ MEDEVAC
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WHERE'D A COLORED WIRE COME IN?

I'M JUST TRYIN TO GET 'EM TO ATTACK THEIR CONNECTIONS SERIOUSLY!....MOST PEOPLE JUST SORTA "FINGER THEM" AND MAYBE STICK A PAIR OF PLIERS ON A TERMINAL CLAMP NUT

RECENT HAPPY FELLER SENT ME THIS RESPONSE:

Thanks much...I found the problem.....it was a loose wire close to the starter that I wouldn't have found if it wasn't for your (spit in your face drill sergeant treatment) that I ultimately needed. You saved me a ton of $ from having an auto repair garage diagnose the problem......thanks again.


samano02.....ARE YOU GONNA GIVE US SOME GOOD NEWS OR WHAT?

THE MEDIC
Aug 31, 2020 at 12:37 PM (Merged)
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MCHISM84
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Everything else comes on, but it doesn't even make a clicking noise like it's trying to turn over. This doesn't always happen though. Sometimes it will start on right off the bat without any problems, but other times, I have to release the key, press on the break and then it will start. The other day, it wouldn't start for 45 minutes. I went back to work, and 5 hours later, it started right up on the first try when I tried again. The engine runs fine once you get it started. Thanks!
Aug 31, 2020 at 12:37 PM (Merged)
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CARADIODOC
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The next time this happens, shift to neutral, then try to crank the engine. If that works, suspect the transmission range sensor / neutral safety switch. The starter can be bad as well this guide will help us confirm the issue.

https://www.2carpros.com/articles/starter-not-working-repair

Please run down this guide and report back.
Aug 31, 2020 at 12:37 PM (Merged)
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JASPER34
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Thank you so much for this post I had this problem and used the guide to figure out the starter motor was bad got rebuilt unit for $143.00 all fixed
Aug 31, 2020 at 12:37 PM (Merged)
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when I turn the ignition nothing happens I have no power going from ignition switch to solenoid but I can cross solenoid over and it will start right up-I changed fuse under hood and changed starter relay under the hood and still will not start by turning the key. I put a wire in park neutral switch to by pass it and still will not start by turning the key. can you help me out please when I turn the key on dash lights up and radio plays, windows work, it just will not turn over of the key.
Aug 31, 2020 at 12:37 PM (Merged)
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HMAC300
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try a security system reset, see link.
https://www.2carpros.com/articles/how-to-reset-a-security-system
Aug 31, 2020 at 12:37 PM (Merged)
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sorry forgot to tell you i tried the security system to see if that would work, but it never helped. i am really thinking it has something to do with the ignition switch, but every thing lights up and works when i turn the key. It just will not crank and start. thanks
Aug 31, 2020 at 12:37 PM (Merged)
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HMAC300
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like most Chrysler products the start system goes through the TPIM module which can be bad and a mechanic will have to scan for codes for that as auto parts cannot scan TPIM modules.
Aug 31, 2020 at 12:37 PM (Merged)
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CJ MEDEVAC
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I screenshot your Starting System diagram in "Prodemand"

It took two shots, I insured they overlapped.

I circled, in yellow, some other things you might check out

Let us know how it is going.

Two diagrams below

The Medic
Aug 31, 2020 at 12:37 PM (Merged)
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BVAN1
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2004 jeep grand cherokee laredo 6 cylendar wont start after getting water over the hood in a river crossing, what may be the problem.
Aug 31, 2020 at 12:37 PM (Merged)
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JACOBANDNICKOLAS
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If the water was above the hood, the engine sucked water into it through the intake. First, if I am correct, the starter will no longer turn crank the engine. If that is correct, then you have water in the cylenders. Remove the spark plugs (mark the wires) and crank the engine till all water comes out. Next, change the oil because it is most likely contaminated with water too. Remember, water doesn't compress like air, so there is a change you bent a connecting rod or caused other internal damage to the engine. You will know once we get the water out of the engine.

Once the water is out, spray some penetrating oil into each cylender to help prevent rusting. Allow the plugs to stay out for at least over night so any water can evaporate. If you have a compressor, try to blow out any water that still may be in there.

Next, check to make sure you are getting spark to the plugs. Since you already have them out, you may want to just replace them. If you have spark, replace the plugs and keep your fingers crossed. If the engine starts and there is no knocking or ticking, you save it. If there is knocking and rough idle, chances are there is internal engine damage.

Please note that I am basing my response on the fact that the engine was covered under water while it was running which would have caused it to take in water. If the starter is turning the engine over and it won't start, let me know. Don't forget to change the oil before running it.

Joe
Aug 31, 2020 at 12:37 PM (Merged)
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I have changed all fuses, but when I turn the key to start I hear a clicking noise when I turn the key some where around the glove box in my dash. hope this helps. thanks
Aug 31, 2020 at 12:37 PM (Merged)
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BVAN1
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the engine died as soon as water went up over the hood. i tried to restart it imidiatly and it only turned over for a split second. we then pullrd it up onto dry land(it was submerged to the bottom of the doors for @ 1hour) then tryed to start it,unsucssfully,then we hooked up jumper cables and it didnt do anything. i have power to all obvious electronics 7 it started to crank slightly but did not turn over at all almost like a loose battery connection. we pulled the air filter out and it was soaked.if these things change your answer or ideas on the initial claening and attemp to start please let me know. also if there are other precautions we should take please let me know, thank you. its much appriciated. Brooke
Aug 31, 2020 at 12:37 PM (Merged)
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HMAC300
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if you have no power going to solenoid and can jump it to start check neutral switch in CJ's drawing or the relay may be bad which you can quickly check by swapping another relay from PDC.
Aug 31, 2020 at 12:37 PM (Merged)
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JACOBANDNICKOLAS
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Don't crank it anymore until you remove the plugs. The cylenders are full of water and it will cause internal damage if you try to force it. Basically, you have hydrostatic lock. Remove the plugs and crank it. You will see water will come out of the cylenders and the engine should crank unless damage has already been done.

Brooke, trust me. Remove the plugs, mark the wires so you can get them back to the correct cylender. If the engine cranks with the plugs out, I am correct.

Let me know what you find.

Joe
Aug 31, 2020 at 12:37 PM (Merged)
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I swapped out relay did not help and put wire in park neutral switch to by pass it still did not crank over with the key. thanks for helping.
Aug 31, 2020 at 12:37 PM (Merged)
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HMAC300
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then check wire leading from ignition switch for power the switch may be the problem then.
Aug 31, 2020 at 12:37 PM (Merged)
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this is what I am thinking; I put a test light on the small wire from ignition to solenoid and when I turn the key to crank I have no power. is there another way I can check my ignition switch without taking it all apart? and I hear a click coming from around the dash board by glove box when I turn the key to crank the engine, but still does not crank.
Aug 31, 2020 at 12:37 PM (Merged)
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HMAC300
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get your test light and where single arrows are see if you have power with key on in those sockets. then where double arrow is have someone turn the key to start and see if that has power. it may be corrosion on relay or a PDC problem. I think the click you hear in dash is from the power-train module telling truck to start. you will need the relay out to check this and you can correspond with the the numbers which should be on bottom of relay. if you get power on all positions except where I have not marked it. It may be a fuse box problem or corrosion and it is not making good contact with relay. You may correct this by tweaking that one prong just a tad and cleaning any or all corrosion off as well as using dielectric grease on prongs for better contact. If there still is no power at unmarked position then it is either the fuse box is bad or the wire leading to starter has broken someplace which you can check with an ohm meter. i am also sending on how to check a relay along in link.
https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit
Aug 31, 2020 at 12:37 PM (Merged)
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MAXIMILIAM
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It was my actuator pin in my ignition-thank you very much-now I see my fuel tank skid plate is in very bad shape will it pass safety inspection if I put a couple of adjusting straps under my gas tank secured to the frame on each end thanks

Best Regards,

[email protected]
Aug 31, 2020 at 12:37 PM (Merged)