Welcome to CarPros.
The shock absorber only stops the bouncing. It has nothing to do with the height. Your vehicle has a strut assembly which is a unit which contains a shock absorber and coil spring. The spring is what determines vehicle height.
I attached a picture of what a strut looks like. If your vehicle is sitting low, chances are the coil springs are worn. If, however, you have an air suspension, this doesn't apply. But, I don't think they offered that design on this vehicle.
Let me know if you have other questions or need anything.
Take care,
Joe
Apr 8, 2019 at 8:02 PM