Hands Free Link (HFL) no response?

2014 HONDA RIDGELINE
300,000 MILES
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IGIVUP
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When pushing the button on the steering wheel there is no response whatsoever. Attempted the Diagnostic Self-Test. Got no response with that either. What now?
Feb 28, 2024 at 7:11 AM
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JACOBANDNICKOLAS
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Hi,

Do any of the steering wheel controls function? Does the airbag light stay on?

I'm asking because there is what is called a clock spring (Honda calls it a cable reel in the steering column that may have failed. It is what connects the switches in the steering wheel with the stationary portion of the column. Without it, you would have wires that would get broken from turning.

I attached a pic below of the component I'm referring to. The highlighted wire is the sub-harness to it from the steering wheel.

Let me know.

Joe

See pic below.

Feb 28, 2024 at 7:26 PM