Hi Al
open door and check the rolling bearing at the bottom
most common I have seen it lost its plastic insulator and need replacement
ISSUE
The sliding door may "squeak" and/or "rattle" when going over bumps. This may be caused by a misaligned sliding door.
ACTION
Perform the Sliding Door Adjustment Procedure outlined in this TSB. This should reduce the possibility of noise by restoring proper alignment. Refer to the following SERVICE PROCEDURE for details.
SERVICE PROCEDURE
The following procedure is used to repair wind noise, water leaks, and squeaks and rattles that are diagnosed as coming from the sliding door. The procedure consists of adjustments that are made to the sliding door to properly locate it in the sliding door opening.
How To Use This Service Guide: The fit of the sliding door is of foremost importance for preventing rattle from the sliding door area. Before performing repairs on the sliding door, verify the rattle is located in the sliding door area. This can be accomplished by driving over semi-harsh bumps with a driver and a 2nd row passenger near the sliding door.
Before any adjustments for fit are made, follow Steps 1, 2, 3 and 7 - in that order.
Does "A" improve the alignment of the sliding door and stop the squeak and/or rattle? If YES, then the door is properly adjusted for minimizing squeak and rattle concerns. Retorque all bolts per specifications in Step 8. If NO, proceed to "C".
After performing "A", if the sliding door is still obviously misaligned for fit, follow Steps 1, 4, 5, 6 and 7 - in that order.
Jun 27, 2009 at 5:53 AM
