2006 Ford Escape Broken Piston Scored Engine

2006 FORD ESCAPE
38,000 MILES • 6 CYL • 4WD • AUTOMATIC
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DISNEYCHICK8
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I bought this vehicle brand new and have taken it in for regular oil changes every 6 mo/6,000 miles as Ford recommends. My next oil change was not due until next month, when all of a sudden the engine started knocking. My boyfriend told me to turn the car off and there was no oil in it. At no point, did a check oil light or check engine light come on. There is no oil leaks and I never had black smoke coming out of the exhaust pipes. We got oil in it right away and took it in, and they said that a piston fell apart and the engine is scored and needs to be replaced. 7k for a new one and 5k for an old one. It is less than 3 years old but my mileage is 38 so just off the 36k warranty. Do you have any ideas as to what happened? And why no lights came on? Do I have any recourse? I have no resources to pay for a new or used engine. I am a working single mom and am now stuck with a new car that we spent our savings on that doesn't run. No car to drive and am going to be making payments on this car for another 2 years.
Jan 27, 2009 at 2:10 PM
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DOCFIXIT
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Look in owners manual get phone number for resolution center and district factory represenative. Explain what happened get all oil change recipets together and any other maintance. They maybe will to workout a deal beeing you are so close on milage.
Stay calm state your case and you may get needed help.
Feb 2, 2009 at 11:11 AM