Cluster issue, no info can be read including miles?

2012 FORD FOCUS
1 MILES • 4 CYL • 2WD • AUTOMATIC
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BHAMDOC1973
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The picture is just an example of what it looks like, the middle black part on top does not light at all and, where do i start? Is it a common issue?
Jan 17, 2023 at 10:48 AM
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STRAILER
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Yes, this is common when the instrument cluster goes out and needs to be replaced. here is how to remove and replace the unit but I would get a rebuilt unit by searching google or eBay so it will come preprogrammed. I would check all fuses just in case before doing the cluster.

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Check out the images (below). Please let us know if you need anything else to get the problem fixed.

Jan 17, 2023 at 4:23 PM