Center console keeps resetting every 15/20 seconds

2015 MINI ONE
38,200 MILES
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EMILYG2203
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The audio system and screen keeps resetting in a loop every 15ish seconds. I’ve read online that it might need a software update which I’ve tried to do but am unable as the system resets too quickly.
Dec 19, 2019 at 4:35 AM
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KASEKENNY
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Unfortunately, this is most always the radio itself. What happens is they get stuck in a loop and require replacement in most cases.

However, there are chances that the dealer could go in and reset this and perform the flash. However, I would prepare for needing to replace the radio.

Let me know if you have questions. Thanks
Dec 19, 2019 at 5:11 PM