Car shut off PS light on and this noise while turning?

2015 INFINITI QX60
114,000 MILES • 3.5L • V6 • AUTOMATIC
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OCTAVIA JOHNSON
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Had transfer case replaced and they broke the clock spring and my car keeps shutting off and PS light comes on then the radio shuts off then the car shuts down. I don’t know if it was reprogrammed after my clock spring was replaced. I also have a thud noise while turning and accelerating
Jan 17, 2026 at 8:38 AM
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STRAILER
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If you can upload a short video of the noise it will help, also, we need to run a scan to see which systems are having an issue so we don't need to guess what the problem is. This video will show you how and what needs to be done, Autozone should be able to run the test for you.

CAN SCAN - https://youtu.be/u-4syLc-ifQ

Please let us know what happens. Also, you might want to try a hard reboot of the system to allow it is reset the programs. Please go over this video to show you how.

https://www.youtube.com/watch?v=INiDRO5A5MY


Please go over these guides and get back to us.
Jan 18, 2026 at 9:39 AM