air comes out of the dash vents only?

2015 VOLKSWAGEN PASSAT
105,000 MILES • 1.8L • 4 CYL • AUTOMATIC
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GER911
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  • 1 POST
The directional control is a knob. When I turn it to the floor or defrost there is no change!
Nov 5, 2023 at 1:23 PM
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CANNON1349
  • CERTIFIED EXPERT
  • 861 POSTS
Hello and thanks for your question!

Sounds like the actuator has failed or became stuck. There are many actuators in this vehicle, we need to pinpoint which one is causing the problem. Do you hear any clicking when changing positions? Without the engine running, and the key in the on position, cycle through the positions and see if you can hear anything. Also check to see if the position will change when the "fresh air" option is turned on or off.

Please let us know,
William
Nov 5, 2023 at 6:16 PM