Hi Last week My car engine light came on, i towed my vehicle to dealer and he told me drain plug is missing and no oil in engine becasue of which engine seized, i went back and spoke to NTB where i got my oil change doen about 4 month back and they filed a case with insurance and insuarcne denied my claim stating the reason for engine failure is
"There is an isolated failure of the #3 rod bearing with subsequent damage to the engine from metal contamination. There is no heat discoloring to indicate a lack of lube condition"
But Toyota states
this " Found Drain plug missing and oil residue all the way to the rear, car must have been at highway speed when plug came out, after getting approved to tear down found bearing failure on #3 from lack of oil, also found cams and journals scared when adjuster got here we pulled car in and raised it and oil was still dripping from rear rear struts evidence that it lost oil at highway speed due to drain plug coming out. ".
Please let me know can a drain plug come out after 4 months and can a # 3 bearing fail on its own with 39000 miles and I have maintained my engine very well and have done all oil change on time.
Aug 12, 2020 at 12:52 PM
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