How do I fix my automatically adjusting driver's seat headrest?

2001 JAGUAR XKR
98,000 MILES
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KEVIN DENBY
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Head rest is supposed to be electrically adjustable, and automatically both moves down when the driver's seat-back is folded forward to access the back seat and back up to the pre-set position once the seat-back is locked back. I can hear the motor whine, but the head-rest does not move. Further, the two chrome rods that the head-rest is mounted on, aren't engaged with their motors: pushing down on the head-rest while activating the adjustment switch does nothing and pulling upwards on the headrest simply pulls it of the seat back.

Thanks.
Sep 28, 2011 at 11:27 PM
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JACOBANDNICKOLAS
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Either you have a stripped gear or something inside the seat is off track. The only thing you can do is remove the seat, remove its cover and inspect.
Sep 29, 2011 at 3:04 AM
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KEVIN DENBY
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Thanks for the prompt response. Repectfully, you have not told me anything I do not already know. What I was hoping for was information as to how to gain access the motor(s) in the seat back. Unbolting the entire seat from the floor is not a problem but having carefully examined the seat-back itself, I am at a loss as to how to go about removing the seat-back's covering without damaging it or making its re-installment impossible: the leather covering appears to be stitched completely - there is no velcro, zipper or snaps evident. I feel that once I get access to the guts of the head-rest motor I can address what is not working but I have no idea how to get to it. HELP! :-)
Sep 29, 2011 at 3:31 AM
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JACOBANDNICKOLAS
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Let me take a look at one in the AM. I'll get back with you.
Sep 29, 2011 at 4:12 AM
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KEVIN DENBY
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It has been sixteen AMs since your last post. Any luck?
Oct 15, 2011 at 5:51 AM