I have a 1999 Toyota Sienna XLE with 145,270 miles on it. It was running smoothly, but the a/c began to squeak when I started the van and it wasn't blowing very cold or strong. I brought it to a local mechanic that I have used in the past and they pointed out that oil was leaking on belt. They suggested new valve cover gaskets P/L ($59/$270). I also agreed to get the timing belt ($76), cam seal ($18), crank seal ($18), new water pump ($110) and labor ($430). Also needed a right lower motor mount ($44) with labor ($155) and air filter ($14) and set of spark plugs ($60). Total cost of $1254 + tax
After I drove off I noticed a loud whirring sound. I turned around and went back immediately. The mechanic said it was the power steering and it would work its way out. It didn't and I brought it back the next morning. After leaving it there, he said he bled the power steering line several times and it was better. I drove off and the van stalled soon after. It started up right away, but the engine seemed a bit noisier than usual. It stalled again the next morning and I was driving when the van made a loud sound (like a chain was dropped in the engine) and just stopped. I had the van towed back to the same mechanic and after a day they have told me that the problem is the cam shaft seized (locked up - wouldn't turn) and the tensioner snapped. They mentioned that possibly the cam shaft lost its lubrication.
From what I have outlined here, does it sound like they may have been at fault? The cam seal was just replaced. Did they fail to replace lubricant or at least check this when they replaced it? I'm obviously not a mechanic. Any help would greatly be appreciated. Also, do you believe that they are responsible to make it right at no cost to me?
After I drove off I noticed a loud whirring sound. I turned around and went back immediately. The mechanic said it was the power steering and it would work its way out. It didn't and I brought it back the next morning. After leaving it there, he said he bled the power steering line several times and it was better. I drove off and the van stalled soon after. It started up right away, but the engine seemed a bit noisier than usual. It stalled again the next morning and I was driving when the van made a loud sound (like a chain was dropped in the engine) and just stopped. I had the van towed back to the same mechanic and after a day they have told me that the problem is the cam shaft seized (locked up - wouldn't turn) and the tensioner snapped. They mentioned that possibly the cam shaft lost its lubrication.
From what I have outlined here, does it sound like they may have been at fault? The cam seal was just replaced. Did they fail to replace lubricant or at least check this when they replaced it? I'm obviously not a mechanic. Any help would greatly be appreciated. Also, do you believe that they are responsible to make it right at no cost to me?
Jun 29, 2012 at 6:19 PM